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SHOPPING GUIDE

• About Payment

  • Payment method

    PAYPAL

    You can make safe and secure payments through the PayPal payment service.

    

    Credit card

    The following cards can be used.
    VISA　JCB　AMEX　UC　MASTER
    
    Please be assured that it is a system that is protected by security and authenticates quickly.
    In the case of card payment, after the payment is completed, you will receive a payment confirmation email from "Zeus Co., Ltd." in addition to the "payment confirmation email" from our shop. Please check the payment details.
    
    For inquiries regarding credit, please contact the credit card authentication center of Zeus, our credit card payment agency, by yourself.
    
    To ensure smooth shipping, you will need to pay a temporary shipping fee.
    If there is excess shipping charge, we will adjust the credit card payment amount and issue a refund.
    If the shipping fee is insufficient, we will charge you additionally via credit card after customer approval.
    
    ≪Contact≫
    Zeus Co., Ltd.
    Email：support@cardservice.co.jp
    TEL：81-3-6747-2486
    FAX：81-3-3498-9034
• About Shipping
  • Orders are usually processed and shipped within 3 business days after the order is placed.
    If items that you ordered are out of stock, we will send you out of stock notification mail.
    
    

    【Online orders 】

    You can place your order online 24 hours a day.

    ・Closed days : Saturdays and Sundays。
    ・（Japan time）Orders placed after 9:00 am on Friday will be shipped the following Monday.

    ・（Japan time）Orders placed before 9：00 am
    Orders that come in before 9：00 am usually will be shipped on the same.
    ・（Japan time）Orders placed after 9：00 am
    Orders that come in after 9：00 am will be shipped the following business day.

    
    
    

    Shipping method

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    Shipping Charge A shipping charge(3,600JPY) will be shown to process your payment smoothly.
    Please note that this is not the final shipping chrage.
    The shipping charges of most of our products will be less than 3,600JPY.
    We will refund the difference after the final shipping charge is determined.
    ・A shipping charge(3,600JPY) will be shown to process your payment smoothly.
    ・The final shipping charge will be determined by the size, weight, and quantities of products you order.
    ・The final shipping charge is lower than 3,600JPY. : We will refund the difference.
    ・The final shipping charge is higher than 3,600JPY. : We will mail you the payment request.
    ・Please accept the total charge to have your order shipped, and comlete your payment procedure again.
    
    

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    DHL
    
    ■Shipping cost calculation■
    
    ●The shipping charge is calculated based on the weight and dimensions of your package, and the customer's location.
    If your package is big or heavy, additional shipping charge will be added. In that case, we will send you a notification mail.
    
    　　1）Basically, the shipping fee is determined by the weight.
    　　2）However, the shipping fee will change depending on the packing size.
    
    　　※Length (cm) x Width (cm) x Height (cm) ÷ 5000 = Volume weight (Kg)
    
    　　★If the volume weight exceeds the weight, we will charge the shipping fee for the volume weight.
    　　　（An extra charge (10,000 yen) is required for luggage that exceeds 120cm on a side.）
    
    Please check here for a rough DHL price list.
    
    ◎ DHL Remote Are Surcharge
    DHL applies a surcharge per shipment when the delivery destination location is remote. Remote is defined as distant islands and highlands, a postal code, suburb or town that is difficult, inaccessible or infrequently served.
    
    ◎ DHL Oversize Surcharge
    A fixed surcharge is applied to every piece with a single dimension in excess of 120cm.
    
    

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    FedEx
    
    ■Shipping cost calculation■
    
    Fedex delivery charges vary according to destination, weight and size.
    So it's difficult to list like DHL's shipping charges.
    
    [Example]
    When sending 5 bass lures (approximately 250g) from Japan to the following address.
    [Country of destination]: West coast of the United States (California, etc.)
    ・Basic fee: about 2,360JPY
    ・High season surcharge: about 110JPY
    ・Fuel surcharge: (varies weekly) about 605JPY
    　Total shipping fee about 3,075JPY
    
    
    

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    EMS
    
    ■Shipping cost calculation■
    
    ●The shipping charge is calculated based on the weight, and the customer's location.
    ・Up to 30kg in weight
    ・Up to 1.5m in length (Figure A), with a total of length (Figure A) + girth (Figure B) up to 3m
    ・With tracking service
    
    
    ・EMS Price List（https://www.post.japanpost.jp/int/charge/list/ems_all_en.html）
    
    ※The countries we can ship to vary depending on the carrier you are using.
    
    

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    ePacket
    
    ■Shipping cost calculation■
    
    ePacket is a service that allows you to send small parcels up to 2 kg cheaply overseas.
    It has the advantage of being able to deliver packages to various countries and regions around the world more speedily and at a reasonable price than EMS.
    ●The shipping charge is calculated based on the weight, and the customer's location.
    ・Up to 2kg in weight
    ・With tracking service
    
    
    ●Please see the countries we can ship to.（For e-packet, please check the Air column of Letter-post.）
    
    ※The countries we can ship to vary depending on the carrier you are using.
    
    

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• About Tax
  • Sales tax
    No sales tax is required for international order.
    
    

    Import tax
    Customers are responsible for any customs duties, fees and taxes incurred from their orders.
    It is not included in the price or shipping cost you ordered.
    They are required by customs in your country.
    Customs duties, fees, and tax ratios all vary by country of residence and the state of your shipping address.
    Therefore, it is highly recommended to contact a custom office in your country before ordering the item.
    We are not responsible for following them up for any costs you may be required to do.
    
• About Returns and Exchanges
  • As a general rule, we do not accept any returns or refunds.

    When you receive a package,
    open it and check your items as soon as you can.

    ・If your item arrives damaged, doesn't match the listing description, or is the wrong item, you can return it for a refund or exchange.
    In that case, please mail us within 3 business days after receipt of the package. （In this case, we will cover the shipping charge.）

    
    【We cannot accept returns and exchanges of items in the following cases.】
    ・7 days have passed after the package arrived.
    ・If the item has been used or worn.
    ・The item was used incorrectly or customer damaged the item.
    ・ Price tags, product labels, packaging are removed or returned in an unsaleable condition.
    ・Items you customized or clearned after it arrived.
    

    ・We cannot accept any return and exchange requests if 7 days or more have passed since the package arrival date.

    ・If a package is damaged on its way to you, please contact us.You can request a replacement or refund.We will cover the shipping charge and handling fee to replace it for you. Please note that the carrier may contact you directly.
    
• Disclaimer

  • 【Terms of service】
    

    Services BackLash offer
    

    1 To use our services, you need to access the internet.
    2 You must provide and are responsible for all equipment necessary to access the services.
    3 You are responsible for obtaining and maintaining all internet services, mobile service, and other services needed for your access to and use BackLash Services.
    4 BackLash may make changes to any products or services offered on the site, at any time, without notice.
    5 We allow customers to access our services, but we cannot guarantee the accuracy of information we provide and the availability of stock.
    6 We use your personal information you provided（phone number, address, email address etc ...）as your place of primary use.Please update or change user information if registered contents are changed.We are not responsible for any problems or troubles caused by not changing it or incorrect information.
    
    
    

    The Service Terms belows govern your use of the services that require a BackLash account.
    

    1 When you register for an account, you must provide us with true, accurate and complete information.
    2 You must keep your account information accurate and updated.
    3 Please review our Privacy Policy, which govern your use of BackLash services.
    4 You are responsible for what you do with your BackLash account ID or password.You are responsible for all activities associated with your account.If you believe someone has accessed your account without your permission or your personal information is leaked, please let us know as soon as possible.Log out when you are not using our services to keep your account secure.We are not responsible for any losses arising from the unauthorized use of your account, leakage of your account information.
    5 You may not post, send, or upload any materials that violate third party intellectual property rights（patent, ulity model, design right, trade mark right, copyright, or other intellectual property rights）.
    

    You may not post, send, or upload any unauthorized materials, including advertising or promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of unsolicited or unwelcome solicitation advertising.
    

    You agree not to post, send, or upload any material which contains software viruses, or other codes, files, or programmes designed to interrupt, destroy or limit the functionality of any any computer software, hardware or telecommunications equipment or in any other manner which would interfere with or disrupt this website.
    

    Regardless of your intention or negligences, you agree not to violate the law.
    

    If deemed necessary, we may change the services or stop providing services to you or users without prior notice.In that case, we don't take responsibility for that.
    

    We reserve the right to deactivate or delete your account if deemed necessary.We will take appropriate action against you if you violate the Terms of use or engage in acts that are inappropriate or in conflict with the spirit or intent of the services or these terms.
    

    When it is deemed necessary, we stop providing our services to you. In that case, we reserve the right to deactivate or delete your account. If your account is terminated, you'll no longer have access to your account, including data associated with your account.We don't take responsibility for that.
    

    The services may contain links to web sites controlled or offered by third parties. We don't control these sites and we are not responsible for them. We are not responsible for contents, advertisements, items, services, or data of third parties.We have no liability with respect to any loss or damage of any kind arising from or relating to the material contained on their web sites.
    
    
    

    BackLash Property right
    

    Users must agree to the Terms in order to use the services.
    1 Except ones you sent out, all property rights to the content on the website, personal information data , or other information data belong to BackLash or third parties that provid them to us.
    2 All software used in any BackLash service is the property of BackLash and the property rights and trade secrets are protected by Intellectual property laws.
    3 Services and contents within the services may be protected by copyright, trademark and design law
    
    Without prior written approval of BackLash or advertisers, you may not copy, reproduce, distribute, publish, transmit, or in any way exploit any such content.You agree that if you breach the term, we will place an injunction on such acts, and make a claim for the profit which you have made by such acts.
    

    You agree that you will not (ⅰ)copy, modify, create any derivative work of ; or (ⅱ) reverse assemble, reverse engineer or otherwise attempt to derive source code ; or (ⅲ) remove any copyright notices, identification or any other proprietary notices from any of the software, copyrighted content and any proprietary information in this website.
    

    You also agree that you will not access to our services using a method other than the interface.
    

    The use of our services is at User's sole risk. Backlash do not guarantee the accuracy or reliability of any service or content on our sites, non-infringment of third parties' intellectual property or other rights, service status, accessibility, or status of use.
    

    Backlash do not guarantee the following.(1)Provide services that meet customer expectation.(2)Errors, failures, or faults that prevent the services do not occur. (3)The accuracy of information on our website.(4)Provide products, services, or information that meet customer expectation.(5)Fixing bugs or defect in our software.
    

    If you download any material from this site, you do so at your risk. You are responsible for any damage to your computer system or loss of data that results from the download of any such material.
    

    Even if you get advice or information from us or through our services, there are no warranties which extend beyond the Terms of Use.Such advice and information is provided on limited information you provided, so we do not guarantee the accuracy, integrity or quality of them.
    
    
    

    【BackLash limitation of liability】
    

    You agree that we will not take any responsibility for any problems caused by following.
    (1)Using our services or failed using our services,
    (2) Expenses required for replacing items you got through our services,
    (3)Unauthorized access to your data or unauthorized change,
    (4)The content, data, or actions of third parties,
    (5)Other actions related to our services.